AI-powered contact centre

Answer faster.
Never lose a lead.

One platform for calls, email, chat and forms — with AI handling triage, summaries and next-step suggestions automatically.

  • Free to start — no card required
  • Multi-brand support built in
  • Setup in under 5 minutes
app.plaincrm.io/inbox

Shared inbox

2 unactioned · 4 new today

Live
CR
City Rubbish Removal2m

Missed call — need a quote urgently

Call
GS
Green Skip Hire8m

Hi, do you cover SE17? We need…

Email
MW
Mike Wilson14m

Just submitted the enquiry form

Form
SL
Sarah Lawson21m

Quick question about pricing…

Chat
AI triage complete· 2 leads scored · next steps ready
4 channels
unified in one inbox
< 2 min
average triage time
Zero leads
lost in the inbox
Why PlainCRM

Everything in one place.
Nothing falls through the cracks.

Every channel in one queue

Calls, emails, live chat and form submissions land in a single shared inbox your whole team can action — no more tab-switching.

AI that does the triage

PlainCRM extracts customer details, scores urgency, and prepares next-step suggestions before a human ever touches the conversation.

Built for multi-brand operators

Run several trading brands from one account while keeping phone numbers, chat widgets and workflows cleanly isolated.

Launch your workspace today

Get set up in minutes with account, team and multi-brand structure ready to go.

14-day free trial · No card required · Cancel any time